Specialist, Customer Relations (12-Month Contract)

About the role

JOB TITLE : Specialist, Customer Relations POSITION STATUS : Temporary (12 months) DEPARTMENT : Customer Relations LOCATION : Montreal The Specialist, Customer Relations supports the resolution of complex, high-risk, and sensitive post-travel customer complaints, coordinating regulatory and litigation-related files, and contributing to the development of Customer Relations policies, procedures, and best practices. WHAT YOU'LL BE DOING Manage complex, high-risk, and sensitive post-travel complai…

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