Front Desk Manager - Metcalfe Hotel Montréal

About the role

Reporting to the Director of Rooms, the Front Desk Manager is a dynamic and creative leader who fosters an inspiring and proactive work environment. They ensure an exceptional guest experience through effective management and strategic planning of front office operations. With strong listening and interpersonal skills, they support both guests and team members while continuously enhancing service standards and ensuring their consistent implementation through coaching, guidance, and operational …

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